Symptoms

Signs your site has been hacked

You don't need all of these to have a problem — even one is enough to take seriously.

✕
Visitors see a warning in Google Chrome
"This site may be hacked" or a red warning page
✕
Google Search Console has a security alert
Manual action or malware notification in GSC
✕
Your hosting account has been suspended
Most hosts auto-suspend sites serving malware
✕
Unknown admin users in your WordPress
Attackers often add backdoor admin accounts
!
New pages or posts you didn't create
Common with SEO spam injections
!
Site redirects visitors to a different URL
Especially on mobile, or only for search traffic
!
WordPress files have recent unexpected changes
Check your hosting file manager or cPanel
!
Customers receiving spam from your domain
Your email may be blacklisted as a result
Our process

WordPress malware removal and site recovery from a UK team

We handle WordPress malware removal for UK sites that are already compromised. We clean the infection, close backdoors, harden the site, then you can stay on a care plan so it does not happen again.

01
Deep malware scan

We run a full server-level scan across all files and your database — not just surface-level plugin checks.

~30 mins
02
Malware removal

Every infected file is cleaned or restored from a clean WordPress source. Backdoors are found and closed.

1–3 hrs
03
Security hardening

Firewall rules, file permissions, admin URL changes, and two-factor auth — we lock it down properly.

~45 mins
04
Google resubmission

We submit your site to Google for review and handle any Search Console deindexing issues on your behalf.

24–72 hrs
Root cause

Why it happened

Most hacks are preventable. Here's what we usually find.

Outdated plugins
The most common entry point. Vulnerabilities in popular plugins are published publicly and exploited within hours.
Weak passwords
Brute-force attacks against wp-admin and XMLRPC are automated and relentless. Any weak credential will eventually fall.
Nulled themes/plugins
Pirated premium software almost always contains malware pre-installed. It's a very deliberate attack vector.
No firewall
Without a web application firewall, every malicious request reaches WordPress directly and has a chance to do damage.
Shared hosting
On shared hosts, a compromised neighbouring site can sometimes escalate to yours. Isolated containers stop this cold.
Want ongoing protection after the clean?

Once your site's cleaned up, the same vulnerability can come back if nothing changes. Our security service covers the firewall, scanning and hardening that keeps it from happening again.

See WordPress security →
Your fix, sorted

Get your site fixed

Get it fixed as a one-off — scoped and quoted before we start, no plan required. Or put it on a care plan and the same team keeps it sorted going forward.

Want it handled long-term?

A care plan keeps the same team on your site — updates, backups, security and support, so this doesn't happen again. From £49/mo +VAT.

Move onto a plan within 30 days and your fix cost comes off your first month.

Want ongoing WAF, scanning and hardening after the clean? See WordPress security.

No contracts · UK support team · 3-month minimum

FAQ

Common questions

We aim to reply to clean requests during UK business hours (Mon–Fri, 9am–5pm) and scope the job before we start. If the site is fully down out of hours and you need front-of-queue panic cover at the premium rate, use Emergency Support instead. Build and Partner care plan clients have guaranteed response SLAs.

Rarely. In most cases we can clean a site while it stays live. For severe infections we may take it temporarily offline — we'll always tell you before doing so.

The hardening work we do makes re-infection very unlikely. If a site we've cleaned is reinfected within 30 days, we'll re-clean it at no extra charge.

Yes — malware removal and security hardening are part of every care plan. We apply for a plan, get your site clean, and keep the firewall, updates, and monitoring running continuously from that point on.

We're familiar with all major UK hosts and their reactivation processes. We'll liaise with your host directly as part of the fix to get your site reactivated quickly.

Get your site
cleaned up.

Tell us what you're seeing. We scope the clean and quote it before we start, so you know the cost upfront.

No contracts · UK support team · Scoped and quoted before we start