Signs your site has been hacked
You don't need all of these to have a problem — even one is enough to take seriously.
How we fix it
We follow a proven four-stage process. No guesswork — everything is documented and explained.
We run a full server-level scan across all files and your database — not just surface-level plugin checks.
Every infected file is cleaned or restored from a clean WordPress source. Backdoors are found and closed.
Firewall rules, file permissions, admin URL changes, and two-factor auth — we lock it down properly.
We submit your site to Google for review and handle any Search Console deindexing issues on your behalf.
Why it happened
Most hacks are preventable. Here's what we usually find.
Get your site fixed
Get it fixed as a one-off — scoped and quoted before we start, no plan required. Or put it on a care plan and the same team keeps it sorted going forward.
No contracts · UK support team · 3-month minimum
Common questions
We aim to respond to emergency requests within 2 hours during UK business hours (Mon–Fri, 9am–5pm). For Build and Partner care plan clients, we have guaranteed response SLAs.
Rarely. In most cases we can clean a site while it stays live. For severe infections we may take it temporarily offline — we'll always tell you before doing so.
The hardening work we do makes re-infection very unlikely. If a site we've cleaned is reinfected within 30 days, we'll re-clean it at no extra charge.
Yes — malware removal and security hardening are part of every care plan. We apply for a plan, get your site clean, and keep the firewall, updates, and monitoring running continuously from that point on.
We're familiar with all major UK hosts and their reactivation processes. We'll liaise with your host directly as part of the fix to get your site reactivated quickly.