WooCommerce Fix

WooCommerce problem?

Need WooCommerce help? Broken checkout, payment issues, missing emails, or plugin conflicts — we fix WooCommerce problems fast, without guessing.

20+
WooCommerce sites maintained
8+ yrs
WooCommerce experience
Staging first
Fixed & tested before touching live
Symptoms

What's going wrong

Any of these means you're potentially losing sales right now.

✕
Checkout not completing or throwing an error
Payment gateway or plugin conflict
✕
Order confirmations not reaching customers
Email deliverability issue
✕
Cart showing wrong prices or items
Caching or plugin conflict
✕
Payment gateway failing after an update
API change or plugin conflict
!
Slow store pages or timeouts at checkout
Performance issue under load
!
Stock levels not updating correctly
Database or plugin issue
Our process

How we fix it

WooCommerce issues are complex — we diagnose systematically, not by guessing.

01
Replicate the issue

We reproduce the problem in a staging environment — exactly as your customers are experiencing it.

~30 mins
02
Diagnose root cause

Error logs, plugin isolation, payment gateway testing, and database queries reviewed.

~1 hr
03
Fix and test

Fix applied to staging. Full checkout flow tested — add to cart, payment, confirmation, admin notification.

1–3 hrs
04
Deploy to live

Fix deployed to live site. Live checkout tested. Monitoring set up to watch for recurrence.

~30 mins
Root cause

Why WooCommerce breaks

Common causes in order of frequency.

Plugin update conflicts
WooCommerce, payment gateways, and related plugins update frequently. A version mismatch breaks the checkout flow.
Caching misconfiguration
Page caches that don't exclude cart and checkout pages cause customers to see stale data.
Payment gateway API change
Stripe, PayPal, and others update their APIs periodically. Plugin updates that aren't applied break the integration.
Email delivery failure
PHP mail unreliability means order confirmations go to spam or don't arrive. SMTP setup fixes this permanently.
How it works

Fix your WooCommerce issue

We handle fixes as part of a care plan — so you're not just sorted today, you're protected going forward by the same team who fixed it.

Build
£149/mo +VAT
4 hrs / quarter

Good for:

  • Sites that need more than just maintenance
  • Owners who want things done, not managed
  • Businesses actively growing their web presence
Partner
Best for WooCommerce
£379/mo +VAT
12 hrs / quarter

Good for:

  • Lead-gen, bookings or revenue-driven sites
  • Ongoing dev, not just maintenance
  • A named contact who knows your business

No contracts · UK support team · 3-month minimum

FAQ

Common questions

Will you take my store offline to fix it?
+
No — we work on staging and only deploy the fix once we're confident. Your store stays live throughout.
Do you work with all payment gateways?
+
Yes. Stripe, PayPal, Klarna, Worldpay, and most major WooCommerce payment plugins. Let us know which you're using.
Is WooCommerce covered in care plans?
+
Yes — Build and Partner both cover WooCommerce sites. Both plans include quarterly support hours for WooCommerce queries, troubleshooting, and small changes, with Partner adding dedicated account management and more dev capacity for larger store work.
Related

Also useful

Hot
Email not working
Fix WooCommerce order emails.
Hot
Slow site
WooCommerce performance issues.
Normal
Care plans
Ongoing WooCommerce maintenance.

Store broken? We'll fix it today.

Get in touch and we'll fix your WooCommerce problem — fast, with full testing before deploying to live.

UK team · 2-hr response · WooCommerce specialists