WooCommerce Maintenance
A WooCommerce website needs more careful handling than a brochure site — tested updates, a checked checkout, and no silent failures. Here's exactly what that means, and what it doesn't.
What WooCommerce maintenance actually involves
A WooCommerce website needs more careful handling than a brochure site. Updates are checked every two weeks and tested on a staging copy before they touch anything live, with security-critical patches applied immediately rather than waiting for that cycle. The checkout is checked afterwards to make sure nothing's broken, the database is kept tidy as WooCommerce tables grow, and order emails are checked against SMTP delivery logs so a silent mail failure doesn't go unnoticed for weeks.
It's also worth being upfront about what that doesn't mean — WooCommerce isn't covered on every plan, and we'd rather tell you that now than after you've signed up. It starts on Build, from £149/month, with a plain-English monthly report covering what was updated and what was checked. Not sure what state your store's actually in? A free health check tells you before you commit to a plan.
What our WooCommerce maintenance service covers.
Six things, done properly, every time. Nothing more, nothing padded out to look bigger than it is.
Not just "does the site load." After every update, we load the cart and checkout flow on a staging copy and confirm it's working properly, before it ever reaches your live site.
A set cadence, tested on staging before anything touches your live site.
A critical security update doesn't wait for the next cycle. It goes out as soon as it's available.
An SMTP plugin logs every email your store sends. We check it, because a store can silently stop sending order confirmations for weeks before anyone notices — a run of no logged emails during a period that should have had orders is the signal something's wrong.
WooCommerce tables grow fast. Orders, sessions and cart data accumulate, and routine cleanup keeps things running properly rather than letting it bloat for years.
Plain English — what was updated and what was checked.
Which plan is right for your store.
Every WooCommerce store needs maintenance. Some need someone actively improving them. Build covers the first. Partner covers both.
No contracts · UK support team · Cancel anytime
How WooCommerce maintenance works.
Seven steps, every time.
This page is for ongoing WooCommerce care. If your store's actually down or broken right now, our fix page is the faster route.
See the WooCommerce fix page →Straight answers.
No. Maintain is built for standard WordPress sites. A store has more moving parts, and the update testing that keeps a checkout safe takes longer than a brochure site needs. WooCommerce stores start on Build.
A standard WordPress site just needs updates tested and applied. A store adds a checkout that has to keep working, order emails that have to keep sending, and database tables that grow far faster. That's why WooCommerce updates are tested on staging with the checkout checked afterwards, security patches go out immediately rather than waiting for the next cycle, order emails are checked against SMTP delivery logs, and the database gets routine cleanup on top of the standard maintenance work.
It's included as part of a Build or Partner care plan (£149/mo for Build, £379/mo for Partner, both +VAT) rather than a separate standalone fee. There's no extra charge on top for WooCommerce cover.
Yes. Updates are checked every two weeks and tested on a private staging copy of your store before anything touches your live site. The cart and checkout flow are loaded and confirmed working on that staging copy as part of the same check.
Core, theme and WooCommerce updates are checked on a two-weekly cadence. A critical security patch doesn't wait for that cycle — it's applied as soon as it's available.