One of these is definitely you.
Three plans built for three very different situations. Read the profiles below — one will sound familiar. That's your plan.
Claire
"When something goes wrong I just want someone I can call. Before this I had nobody."
Claire runs a small professional services business. Her website is a simple brochure — it does its job, she rarely touches it, and she has no plans to change that. She's not technical and doesn't want to be. What she wanted was someone she could trust to look after it — and someone to call if anything ever went wrong. Before, she had a hosting provider she'd never spoken to and no idea who to turn to in a crisis.
- You want a trusted person to call if something goes wrong — not a faceless support queue
- You'd rather pay someone to handle updates than touch anything yourself
- You're not planning major changes — just want it properly looked after
- You've never really had anyone responsible for your site before
Marcus
"I've got a list of things I want done to the site. It just never seems to get done."
Marcus runs a growing SME with a WordPress site that's become central to his business. He's always got ideas — a new landing page, a form for a new service, a section that needs reworking. He wants someone who already knows his site, turns things around quickly, and keeps him in the loop. He just wants things done properly without the hassle.
- You regularly have small changes or new things you want built
- You want a team that already knows your site when you reach out
- You want to know what's been done each month without having to ask
- You're tired of the freelancer merry-go-round
Priya
"I want a team that knows my site, knows my business, and I don't have to re-explain myself to every time."
Priya runs an established business where the website does real work — leads, bookings, or sales support. She's had enough of providers who do the bare minimum and disappear. She doesn't need an agency. She needs a dedicated team who know her site inside out, have the dev capacity to make meaningful improvements each quarter, and are proactive enough to spot issues before she does. A real working relationship, not a support ticket.
- Your site generates leads or revenue and reliability genuinely matters
- You want a named contact who knows your business, not a generic helpdesk
- You need regular dev capacity — not just maintenance, but actual improvements
- You want someone proactive, not just someone who responds when you chase
