Three WordPress care plan tiers designed to match where your business is right now. Start with essential WordPress maintenance — upgrade as you grow. 3-month minimum, then rolling monthly.
Typical unmanaged site
WordPress version6.1.2 — outdated
Active plugins23 (8 out of date)
Last backup47 days ago
Security scan2 threats found
Page speed score38 / 100
Uptime monitoringNot configured
⚠ This site is at risk. We can fix all of this.
WordPress core updatesPlugin updates appliedSecurity scanningOff-site backupsUptime monitoringMonthly health reportSSL certificate checkPerformance monitoringPHP version managementMalware checksStaging environmentPriority supportWordPress core updatesPlugin updates appliedSecurity scanningOff-site backupsUptime monitoringMonthly health reportSSL certificate checkPerformance monitoringPHP version managementMalware checksStaging environmentPriority support
Monthly plans are collected by direct debit or standing order. Annual plans are invoiced upfront by BACS.
All prices subject to VAT. Support requests are handled during working hours. Emergency callouts on Partner cover the first 2 hours per quarter (£250 +VAT value) — additional time billed at £125/hr +VAT. * Maintain is billed quarterly.
Which WordPress care plan is right for you? Read about the three types of client we work with — Claire, Marcus, and Priya — and see who sounds most like you.
Covered on every plan
What's included in every WordPress care package
Regardless of which tier you're on, these are the non-negotiables that keep your site safe and running.
Core & plugin updates
We keep WordPress, your theme, and every plugin current — tested before deployment, rolled back if anything breaks.
Proactive security monitoring
Continuous threat detection, firewall rules, and malware scanning run around the clock, not just when you think to check.
Daily off-site backups
Every site is backed up daily to encrypted off-site storage. If the worst happens, restoration is measured in minutes, not days.
24/7 uptime monitoring
We're alerted the moment your site goes down — usually before you or your customers even notice.
Monthly maintenance report
A monthly summary of updates applied, uptime stats, and site health — clear, plain-English, always on time.
Reactive WordPress fixes, covered
Locked out of your admin? White screen of death? Site down? Emails stopped? All covered — just contact us and we'll sort it.
Spam & bot protection
Comment and contact form spam filtered before it reaches you, with bad bots and malicious traffic blocked at the door.
If you're not satisfied within your first 30 days, we'll refund your first month's payment in full. No questions asked, no awkward conversations — just a straightforward refund.
Our promise
No long-term contracts
We ask for an initial 3-month period — long enough to get set up properly and see the value. After that, Build and Partner run month to month. Cancel with 30 days' notice. We keep clients because we do great work.
Our promise
Hacked? We fix it free
Every plan includes security monitoring and malware removal. If something slips through on our watch, we handle the clean-up at no extra charge.
Our promise
Always a WordPress specialist.
When something needs fixing, a WordPress developer handles it — not a first-line script reader passing it up the chain.
Add-ons
Need something extra?
These can be added to any plan, or picked up as one-off projects.
Site down, hacked, or broken? You go straight to the front of the queue — a developer picks it up next. Partner plan holders get one callout per quarter included.
£125/hr +VAT
2-hr minimum
Free offer
Not ready to commit? Get a free health check on your site first.
Every health check comes back as a clear PDF — a plain-English summary, colour-coded risk ratings, and a prioritised action list. Something you can actually act on. Free, no obligation.
Example report
Common questions
What you'll want to know.
Monthly plans are collected by direct debit or standing order — we'll send setup instructions once your application is approved. Annual plans are invoiced upfront by BACS bank transfer. There are no card payments or auto-renewals without your knowledge.
Yes — you can upgrade at any time, effective from the next billing period. Downgrades are processed at the end of your current month. There's no penalty for changing tier.
We track every update and test against a staging environment where possible. If something goes wrong after an update, we roll it back and fix the underlying conflict — at no extra cost to you. That's what the plan is for.
WooCommerce sites are supported on Build and Partner plans — not Maintain. If you're running a WooCommerce store, Build is the right starting point. It includes quarterly support hours for WooCommerce queries, order flow testing, payment gateway issues, and small changes.
Indirectly, yes. Site speed, uptime, security, and Core Web Vitals are all ranking factors — and they're all covered. A faster, more secure, always-online site is a better-ranking site.
We ask for an initial 3-month period — long enough to get properly set up and see the value. After that, Build and Partner run month to month, and Maintain continues on a quarterly billing cycle. All plans cancel with 30 days' notice. No exit fees, no awkward conversations.
We'd need to resolve any existing issues before onboarding you onto a care plan. That work is charged at our standard development rate, quoted per job, or our emergency rate (£125/hr +VAT) if it's urgent. Once the site is stable and clean, we can move straight into onboarding. Apply anyway and we'll assess what's needed.
